Arrival checklist

Mondays from 14:00 to 20:00.
Tuesday to Saturday from 14:00 to 21:00.

For later arrivals or arrival on Sunday, access is by PIN code, which we will send you together with a detailed description by e-mail. Therefore, please make absolutely sure that we can contact all arriving guests by e-mail and check your e-mails for receipt of the access description.

Different rules may apply on public holidays.

Daily from 07:00 to 11:00 a.m.

Dogs are welcome upon prior request in some selected rooms and are permitted in the hotel lobby, in the breakfast area and in the restaurant.

We ask for your understanding that check-in will be refused if unannounced pets are brought along.

Reception is open from Monday to Saturday from 07:00 to 21:00, or from Tuesday to Saturday until the restaurant closes. Outside opening hours, you can reach your room via one of the three side entrances using your key card. The main entrance, the hotel lobby and the restaurant are closed at this time.

In emergencies, the bell at the main entrance or the internal emergency number can be used. Please note that there is a charge for misuse of the emergency bell and number.

Our wellness area with fitness room, several saunas, relaxation rooms and outdoor pool is available to all hotel guests. The wellness area is open daily from 06:00 to 21:00. The saunas can be used on request daily from 16:00 to 21:00. Please note that use of the wellness area on the day of departure is only possible until check-out at 11:00 am.

The natural pool can be used from April to October, depending on the weather.

Wellness treatments are offered by external partners and must be requested at least 3 days before arrival.

Please inform yourself in advance about our restaurant opening hours. A table reservation is required for the restaurant. A room reservation does not guarantee a free table in the restaurant (table reservations as part of an arrangement or half board are made automatically).

If you would like to use our restaurant, we recommend that you make a reservation several days before arrival via our online table reservation.

Breakfast is served in our hotel lobby on weekdays from 07:00 to 10:00 and on Saturdays, Sundays and public holidays from 07:30 to 10:00.

Please note that the hotel does not have a bar. All rooms are equipped with a minibar in case you want to have a drink late at night.