Guest Folder

You can find all the important information about your stay on this page.

Current weather forecast

Frequently asked questions

Adapter

We hold charging adapter and adapters for various countries at the reception.

Additional bedding

In order to have everything ready for your stay with us, please ask for any special or extra requests you might have prior to arrival. We can provide various types of pillows and duvets.

Allergy sufferers

We have pillows and duvets for your comfort. Please ask our housekeeping team or on reception.

Bath towels

There are bath and sauna towels for your disposal in the entrance area. Please do not take them from your room.

Bathroom stool

On request, we will supply a stool for your bathroom.

Breakfast

Our breakfast buffet is available in the lobby daily at the following times:
Monday to Friday: 7:00 AM – 10:00 AM
Saturday, Sunday, public holiday: 7:30 AM – 10:00 AM

Bus

Bus stops are located at Peterzeller Straße and Kirnacher Straße. A timetable and further information can be obtained at the reception.

Cancellation

If you need to cancel your stay, please use the same communication channel as when booking. We also require the cancellation request in writing.

  • If you booked directly at the hotel (by email or phone) send us an email with the cancellation request.
  • If you have used our online booking channel, the cancellation will also be made via our online booking channel.
  • If the booking was made via an external platform, such as Booking.com, Expedia or HRS, the cancellation must also be made via this.

You will find the respective cancellation conditions in your reservation confirmation.

Change of bed linen

For our long staying guests, we will change the bed sheets every 3 days. Would you’ll like this done on a more frequent basis? Contact our reception team.

Check-in and check-out times

We guarantee, that our rooms are ready no later than 2:00 PM. Therefore, we ask you to clear the room no later than 11:00 AM on departure day, so that the next guest can also profit from it.

Conference assistance

Our reception is pleased to help you if you have any questions or wishes.

Conference rooms

You will find the two conference rooms from the main entrance to the right. The rooms are named after our twin cities Villingen and Schwenningen and signposted in front of the respective room.

Copy service

Please contact our reception if you would like to copy documents.

Cosmetic items

Forgotten something? Not a problem! We hold a selection of cosmetic items at reception.and in the small box in your bathroom.

COVID-19

For current information and regulations, please see our Corona Infoboard.

Detailed information

You can find detailed information for all conference services in our conference brochure, which is available at our receptions or as PDF file by email.

Dry Cleaning

Your dry cleaning will be done by a trusted outside business. Return deliveries are Mondays, Wednesdays and Fridays only. Please contact the reception for further information.

E-Bikes & bicycle

Explore the landscape, no matter with or without electric-engine. We provide an external contractor, who will deliver the bike to our parking space. After a shor instruction you are able to start your tour directly (extra charge).

Elevator

We would like to inform you, that our lift is not in operation during the night hours or on our rest days (Sunday & Monday).

Express check out

For an express check out, your pre-authorized credit card details are required. Please inform reception beforehand, should you wish this form of departure.

Fax

Our fax number is 07721 / 8868-13. For usage please contact our reception.

Golf

We are an official partner of the Golf- und Countryclub Königsfeld. If you are interested in playing at the 11 km golf course, let us know. We would be happy to reserve a tee time for you.

Grander Water

The entire building is equipped with the technology of Grander® since the opening of our wellness-area. Therefore, our guests are constantly in touch with this purified water – in the shower, when you are washing and drinking; Even the kitchen is cooking with it.
More information is available at www.grander.com

Half-board

Some of our room flat rates or arrangements include a half-board menu in the evening. In this case we have already reserved a table for you in our restaurant. To check if your flat rate includes half-board check your reservation confirmation. Half board could be also provide as additional booking - please contact the reception.

Herb garden

Have you already seen our herb garden, left of the main entrance? The herbs growing there are also used by our chefs for the meals.

Hotel bar

We offer a wide selection of aperitifs, cocktails & digestives in either, our hotel lobby, the 1st floor lounge area, open-air lounge, restaurant terrace or our grill hut. Please order with our restaurant team in the regular opening hours or with reception.

Included Services

Your booking confirmation will explain all included services of your reservation.

Internet terminal

There is a notebook including a printing option in the hotel lobby. Please ask at reception for the printed documents. This will be charged at the rates outlined, under the Conference section in this brochure.

Ironing board

There are ironing facilities on every floor. Please ask at reception or a member of our housekeeping if you require help.

Jogging

An optimal jogging route (direction Groppertal) starts directly behind the building. For further information on other jogging routes, the reception staff is at your disposal. At our homepage www.rindenmuehle.de you may find also some jogging routes, which can be imported to you mobile device trough Google Maps.

Kitchen style

All our foods are exclusively made from fresh products and are homemade. In this process, we offer food from regional, French and Mediterranean kitchen.

Luggage Service

We will help you with the luggage at check-in or check-out. Please inform the reception for any assistance.

Maps

City maps, - hiking and cycling maps are available at the reception.

Means of payment

In addition to paying in cash, we also accept Mastercard, Visa Card, American Express, debit card and Maestro/V-Pay.

Menu card

We provide menu cards in English language.

Minibar

All beverages in our minibar are charged at €2,50 per bottle. The team will restock these on a daily basis.

Night entrance

There is no night auditor in the hotel, so the hotel lobby and main entrance are closed during night times for your own security. You can use one of the night entrances with your key card outside the business hours.

Non-smoking rooms

Please note that all rooms are non-smoking rooms. On violation, we must charge another guest-night, because we cannot sell a room smelling of smoke.

Other services

Our team will try and help with any other wishes you might have. Additional services outside service hours will be charged at cost (min. €40).

Parking area and Parking service

Our parking area is directly in front of the hotel and can be used free of charge during your stay. On request you can also rent a garage. Our parking area is video monitored. We will park your car after check-in and take it to the main entrance at check-out time, if you would like. This valet-parking-service is free of charge.
Garage rent per day € 10.00

Pets

Dogs are allowed in specific rooms after registration. We charge an extra fee of € 20,00 per night and pet.

Phone

House-internal per unit free.

Print service

Please note that for safety reasons we cannot print documents from USB-drives or other data drives. In this case please send us an e-mail with the document attached.

Radio

All rooms are equipped with digital TVs, which can also receive radio channels.

Rindenmühle & Romantik

Hotel Rindenmühle has been one of the Romantik Hotels since August 1st, 2009.

Romantik Hotels International

The cooperation with the Romantik Hotels places high quality demands on their members. To be counted as Romantik Hotel, you need to be a historically grown private hotel and must offer individuality, variety, an excellent kitchen and wine cellar, as well as romanticism. It also should be a place where people find relaxation and forget their hectic everyday life – A place, where welfare is not only an empty promise.
Today, more than 200 unique and personally managed hotels in more than 10 countries are among the Romantik Hotels.

Sewing Kit

The sewing kit is held in the Romantik Box in your bathroom.

Sewing service

If you have stitching buttons for your clothes, we will be glad to provide you a sewing service. Just ask at the reception. Surcharge according to expenditure. (Depending on availability)

Shoe polishing service

We will polish your shoes for a small fee. Please ask at reception. A polish kit is available free of charge at reception. (Depending on availability)

Spa bags

We are happy to prepare spa bags for you on request at the reception.

Star rating

Our hotel is classified with a 4-star rating by the German hospitality association DEHOGA since November 1st, 2014.

Sunbeds

If you fancy a sunbath; there are lounge chairs available on the meadow to the left of the hotel building or in the spa area.

Swimming pool

The public outdoor pool of Villingen is located in the immediate vicinity of our hotel. You can reach the main entrance in 5 minutes on foot. The indoor swimming pool of Villingen is also within 5 minutes by car.

Table Reservation

If you would like to visit our restaurant, we strongly recommend making a table reservation directly when booking your room or a few days in advance. We hope for your understand, that a room reservation is not a guarantee for a free table in our restaurant.
We would be happy to reserve a table for you. Restaurant is closed on Sunday and Monday.

Taxi

If you need a taxi, you can contact reception during opening hours. Our partner companies are:

  • Funktaxi-Zentrale Villingen 07721 / 22022
  • City-Taxi-VS 07721 / 33333

Towels

Please leave your used towels on the bathroom floor. If you are happy to use them for more than one day, please leave them hanging up. The environment will thank you!

Treatments

For further relaxation, we offer you a selection of treatments and massages. Detailed information is available at the reception. Please note that you have to request the treatment 7 days in advance and that we cannot guarantee for an appointment on site.
The treatments will be done by a certified physiotherapist

TV

All our rooms have a digital flat screen TV, radio stations are also available.

Villingen

The town of Villingen is a Zähringer foundation dating back to the year 1119. 3 of 4 city gates and the historic downtown still exist after the model of the Zähringer. You can also take part in a guided tour. The distance to the city center of Villingen is about 2 km. By car you need about 5 minutes, by foot about 25 minutes. You can get a city map at reception.

Wake up call

We provide wake up call service. Please contact the reception and mention your preferred time

Washing and ironing service

Please hand in your clothes at reception by 09:00 AM in order to provide a same day return. Surcharge according to expenditure. (Depending on availability).

WiFi

In the whole hotel area, you can go online by our hotel’s HotSpot-System. Just connect to the network named “RM-Gast” on your device. The login page opens automatically. Enter the code you got at your check-in and accept the terms of use. This service is inclusive.

Without additives

We attach great importance to the preparation of our dishes; therefore, no artificial substances are processed. We use exclusively seasonal products and none are finished or semi-finished products. Nevertheless, our food can contain one or more of the 14 main allergens.
If you have allergy problems, please contact us, we would be happy to advise you individually.


Book & Reserve

Reserve a table

Restaurant open from Tuesday to Saturday and holidays. Your data will be used exclusively for order processing and will never be disclosed to third parties. By submitting, you confirm that you have taken note of the information on the processing of personal data.

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